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Password Locked Wireless Modem

Discussion in 'Tech Lounge' started by Hamboza, Apr 28, 2011.

  1. Angelic

    Hamboza Known Member

    My cousin bought a new wireless modem today from Terranet, it was already configured by them to work and all. So he got home and hooked it up and everything worked fine, BUT it has been locked by a password from Terranet so he cannot access it from his browser using the usual 192.168.1.1 and admin/admin.

    He called them and they said it is a new policy that they lock the modems so people cannot mess around with them or "hacking and stuff", lame excuse. Hard-resetting the modem also doesn't work, they obviously has put their own costume firmware on it.

    So can anyone help with info regarding this issue, or a program or anything that could help for recovering the password or something.

    oh, and he also called them and asked them if they could remove the costume firmware and their password, they said they could do that but then it won't be supported and they can't help him if he ever calls in need for support.
    Hamboza, Apr 28, 2011
    #1
  2. Fine

    JAGUAR ^__^

    JAGUAR, Apr 28, 2011
    #2
  3. Amused

    Kareem Nasser Solid/Liquid/Mercury

    I advice you to search Google with knowledge on your side you should be able to find the solution easily. Remember [em]knowledge[/em] which means dont tinker around when you dont know anything about routers and modems.
    I suppose you should use telnet to have real access to the modem, maybe some scripts too but most of them can be found on a site and you will only copy-paste. Again be-careful on what you are doing because it might completely corrupt your modem.
    Kareem Nasser, Apr 28, 2011
    #3
  4. Thinking

    SoOlDiEr Administrator

    Unfortunately that happened to me when i was subscribed with wise, i remember that they were using this policy too because they don't want to give the actual username and password of your account which is really lame :/ (hacking nope this is not the reason, the real reason because they don't have good support on other modems, in other words the IT department contains zero brains no experience or anything) in the other hand if he knows the username and password of his dsl account, then you can buy another cheap modem and use it instead.
    SoOlDiEr, Apr 28, 2011
    #4

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